Refund policy

We want you to love your Human-i-Tees. If something isn't right, we'll make it right.

Returns and exchanges

You can request a return or exchange within 30 days of receiving your order. To be eligible, items must be unworn, unwashed, and in the condition you received them.

Damaged, misprinted, or wrong items

If your order arrives damaged, misprinted, or isn't what you ordered, email us within 30 days of delivery with your order number and a photo of the issue. Once we review the photo and confirm the problem, we'll send you a free replacement or give you a full refund, your choice. There's no need to send the item back.

Wrong size or change of mind

Need a different size? We're happy to exchange it. Return shipping is the customer's responsibility, and we'll ship your new size at no extra cost. If you'd rather have a refund, we'll issue a full refund for the item once we receive it. Original shipping charges are not refunded for change-of-mind returns.

How to start a return

Email treehugger@humanitees.com with your order number and the reason for your return. We'll reply with instructions. Please don't send items back before contacting us, since returns without an approved request may be delayed.

Return address:
Human-i-Tees
592 Millwood Road
Mount Kisco, NY 10549
United States

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5 business days. Depending on your bank, it may take a few more days to appear.

Fundraiser orders

Orders placed through a Human-i-Tees fundraiser follow this same policy.

Questions? Reach us anytime at treehugger@humanitees.com.